Everybody who knew Robert Card was involved about his conduct. His ex-wife and teenage son. His siblings, mother and father and pals. Fellow members of an Army Reserve unit in Saco, Maine.
They knew he was having psychotic episodes and listening to voices. They knew he had been making threats and that these threats had been getting extra particular. They knew he had a number of weapons and knew easy methods to use them.
Many spoke up.
Native police had been alerted in Might and once more in September about his more and more erratic conduct. In between these contacts, Card spent two weeks at a New York psychiatric facility on the urging of commanding officers.
The warning indicators earlier than Card shot and killed 18 individuals on Oct. 25 in Lewiston had been obvious and ample, and nonetheless, he was not stopped earlier than he carried out the worst bloodbath in Maine’s historical past after which took his personal life. The drip, drip, drip of data that has come out since suggests Card’s psychological well being deteriorated quickly early this yr and will have coincided with or been triggered by a foul breakup and his first listening to aids.
However vital gaps within the timeline stay — the largest being from Sept. 17, when a Sagadahoc County Sheriff’s deputy tried unsuccessfully to go to Card at his Bowdoin house, to Oct. 25, when the shootings occurred.
Relations instructed police Card distanced himself from them within the month earlier than the shootings and wasn’t responding to messages or visits to his house. They’ve to this point declined to talk with Portland Press Herald/Maine Sunday Telegram reporters or did not return messages. If others encountered Card extra lately, they have not come ahead.
Within the days because the tragedy, scrutiny has intensified over whether or not sufficient individuals took Card’s conduct and threats critically and whether or not sufficient was completed to intervene. Gov. Janet Mills acknowledged this Wednesday when she launched an impartial fee that may look into the shootings and police response that adopted, in addition to the months earlier than.
“You will need to acknowledge that, from what we all know up to now, on a number of events during the last 10 months, considerations about Mr. Card’s psychological well being and his conduct had been dropped at the eye of his Army Nationwide Reserve unit, in addition to regulation enforcement companies right here in Maine and in New York,” Mills stated. “This raises essential questions on actions taken and what extra might have been completed to forestall this tragedy from occurring.”
The fee’s findings will likely be made public, however that might take many months or extra.
The next account of Card’s troubling descent into psychological sickness is constructed from court docket paperwork and different public data and interviews with those that knew Card or his household, a few of whom spoke on the situation that they not be named publicly.
There are nonetheless many unknowns, however a harrowing query weighs heavy: May one of many deadliest mass shootings in U.S. historical past even have been probably the most preventable?
— — —
The earliest indicators that Card’s psychological well being was worsening date again to the start of 2023.
His ex-wife and 18-year-old son raised considerations in Might with the varsity useful resource officer at Mt. Ararat Excessive Faculty in Topsham, the place Card’s son was a senior. That officer contacted the Sagadahoc County Sheriff’s Workplace — accountable for Bowdoin, the place Card lived his whole life — which despatched Deputy Chad Carleton to research.
Based on Carleton’s report, Card’s son had began worrying about his father’s conduct in January. They’d be out in public locations collectively, and the older Card insisted that folks had been speaking about him and saying derogatory issues, together with that he was a pedophile.
The son instructed Deputy Carleton that he stopped visiting his father someday in April and that his father was upset about that. Card’s ex-wife stated she was fearful about their son spending time with him and instructed the deputy that Card had lately picked up as many as 15 weapons from his brother’s home.
Another members of the family knew his psychological well being was declining however felt their efforts to assist him had been fruitless as a result of he was in denial, Carleton wrote in his report.
Card’s ex-wife and son instructed the deputy they did not need Card to know that that they had come ahead “for concern that it might irritate the state of affairs.” As a substitute, they’d hold their distance.
Carleton stated he would attain out to Card’s commanding officer within the Army Reserve’s third Battalion, 304th Infantry Regiment, which is headquartered in Saco and consists of many Maine regulation enforcement officers amongst its 70 members. Card had been a member of the part-time unit for a few years.
The ex-wife stated she would contact Card’s sister-in-law, who’s a nurse.
Carleton spoke with Card’s supervisor, Kelvin Mote, a corporal with the Ellsworth Police Division. Mote instructed him members of the unit already had been involved and stated Card lately had been accusing different troopers of calling him a intercourse offender. It isn’t clear why Card was fixated on that notion, however Maine’s intercourse offender registry does listing a distinct Robert Card. Instantly after police launched Card’s title, some individuals assumed it was that Card, who’s one yr youthful and lives in Waterville.
Mote instructed Carleton he would seek the advice of with the unit’s commander, Jeremy Reamer (a police officer in Nashua, New Hampshire), about getting Card assist.
The sheriff’s deputy then spoke with Ryan Card, the shooter’s brother, who was not conscious that Robert had come to his home to retrieve his weapons. He instructed Carleton that his brother’s conduct appeared to shift shortly after he was fitted for listening to aids in February.
There are some hyperlinks between listening to loss and psychological sickness, however it’s not recognized in the event that they apply to Card. It’s also uncommon for a 40-year-old to instantly exhibit first-time paranoid conduct.
Carleton requested Ryan Card if he wished a deputy to accompany him when he subsequent spoke to his brother. However Card’s brother, like his ex-wife, feared police involvement would make issues worse.
That very same night time, Ryan and a sister, Nicole, went to go to Robert at his trailer. He answered his door holding a gun however talked together with his siblings at size and agreed to go see a physician in regards to the voices he was listening to.
Lastly, Carleton known as Mote once more, who instructed him supervisors within the Army unit would “sit down with (Card) within the close to future to see if they might get him to open up about what has been happening.”
Neither Mote nor Reamer responded to a number of messages final week asking them to debate any actions that they had taken.
— — —
Card’s conduct hadn’t improved by summer time.
In July, he and a number of other different Army reservists had been in New York. The unit’s essential mission is to supply training and coaching to future U.S. Army officers, together with these enrolled on the U.S. Army Academy at West Level.
Data point out Card joined the Army in 2002, when he was in faculty, and served as a petroleum provide specialist. He has been recognized as a senior firearms teacher, however an Army spokesman disputed that. His most up-to-date rank was sergeant first-class. He by no means noticed fight.
On the night of July 15, Card was hanging out at a lodge with different Reserve members. A gaggle of them had gone to a close-by comfort retailer to get beer, and Card started accusing these with him of claiming unhealthy issues about him and calling him a pedophile — the identical factor his son had reported two months earlier.
Card even shoved a fellow reservist, described as a longtime buddy. He finally calmed down however stored saying that he was going to “care for it.” Again on the lodge, Card locked himself in his room.
Amongst these with Card that night time had been Christopher Wainwright, the sheriff of Oxford County, and Matthew Noyes, a deputy with the Androscoggin County Sheriff’s Workplace. Neither responded to a number of messages final week asking to speak about their interactions with Card.
When Card’s supervisor, Mote, arrived the subsequent morning, he bought the important thing to Card’s room and tried to speak to him, however Card tried to close the door in his face. Mote then contacted Reamer, the unit commander, they usually determined to take Card to the Army base hospital for an analysis. It isn’t clear if Card went willingly.
The psychologist who noticed Card on the Army hospital decided he wanted additional remedy. Card was admitted to 4 Winds Psychiatric Hospital in Katonah, New York, on July 16 and spent 14 days there, which implies he would have been launched in late July. An Army public affairs officer offered a timeline that indicated Card returned to Maine on Aug. 3.
“To my data, he has not sought any extra remedy since being launched,” Mote wrote. Psychological sickness of that nature is not addressed or cured in two weeks.
It is also not clear what remedy he acquired whereas hospitalized. Based on its web site, 4 Winds Hospital offers inpatient and outpatient psychological well being remedy providers for youngsters, adolescents, and adults. Its CEO, Monica Broderick, didn’t reply to messages this week asking to debate Card’s remedy. Relations later instructed police that Card had been taking a prescribed remedy however had stopped someday earlier than the shootings. They did not title the remedy.
The Boston Globe, citing a hospital official, reported final week that the hospital admittance was involuntary, which differs from what Maine Public Security Commissioner Michael Sauschuck instructed reporters after the shootings. Sauschuck was requested about that as a result of an involuntary dedication to a psychological well being facility possible would have triggered Maine’s “yellow flag” regulation that units a course of for short-term elimination of an individual’s firearms. Sauschuck stated he wasn’t conscious of any involuntary hospitalizations, and that Maine’s yellow flag regulation has been used 83 occasions because it went into impact in July 2020. The regulation was by no means used on Card.
After his hospital discharge, Card remained within the Reserve unit however was restricted from having a weapon, dealing with ammunition, or collaborating in live-fire exercise.
However that was simply contained in the unit.
An Army spokesperson stated unit commanders have authority over non-deployed personnel solely throughout mandated coaching workout routines, but additionally stated medical officers made “a number of makes an attempt to contact Card within the months following the occasions at (his) annual coaching.”
A former member of the Reserve unit who served with Card for about 4 years however had left earlier than this summer time, and who requested to not be named out of concern of being punished by the Army, stated Card wasn’t somebody who stood out.
“Card appeared like a really levelheaded man,” he stated. “From what I might see, he was a typically good individual.”
However the unit had different issues, the soldier stated. He stated the repetitive nature of the crew’s mission, in addition to an absence of turnover throughout the unit and its management employees, fostered a tradition of complacency — and of frequent, heavy ingesting after hours. He recalled one occasion in 2018 when one soldier who had a historical past of psychological well being struggles bought so drunk within the unit’s barracks that he fell out of the highest bunk of his mattress, sustained a mind damage, and needed to be taken by helicopter to a close-by hospital. In different items, this sort of incident would have resulted in a crackdown on irresponsible ingesting, the soldier stated. However little modified within the 304th.
As a result of the unit had so little accountability, he stated, it was straightforward for management to depart troopers to their very own units — and struggles.
— — —
Card was fascinated about weapons virtually as quickly as he bought house.
On Aug. 5, he went to a gun store in Auburn to select up a suppressor, or silencer, he had ordered on-line. The store proprietor, Rick LaChapelle, who can be a Lewiston metropolis councilor, stated earlier than the sale went via Card was requested — like all clients — to fill out the questions on a federal kind. One requested whether or not he had ever been dedicated to a psychiatric facility. Card answered sure, and retailer staff instructed him they could not promote him the accent.
LaChappelle stated Card was well mannered however stated he would come again after consulting a lawyer. He by no means did.
Matt O’Shaughnessy, public data officer on the Boston area workplace of the Bureau of Alcohol, Tobacco, and Firearms, stated that Kind 4473 is the final step earlier than shopping for a gun. Nonetheless, the applying to purchase a suppressor would have needed to be filed at the very least six to eight months upfront. That may have been lengthy earlier than Card’s hospitalization.
Card had been working for Maine Recycling Corp. in Lisbon as a business driver however left the corporate in late spring, a spokesperson stated. He had labored there for a yr. Townspeople stated he had different trucking jobs lately and in addition did work for his father, who’s an electrician.
Most lately, he was driving a supply truck for one more firm that has not been named in police paperwork.
Slightly greater than a month after his hospitalization, Card and a buddy from his Reserve unit had been driving house from a on line casino in Maine within the early morning hours of Sept. 14. The on line casino wasn’t named in that doc, however it was possible Oxford On line casino, which is 45 minutes from Card’s home.
Based on stories, Card and the buddy, who was recognized solely as Hodgson, bought into an argument as a result of Card stored speaking about individuals calling him a pedophile and making threats.
Hodgson instructed him to “knock it off” as a result of he’d get in hassle speaking about capturing up locations, and Card responded by punching him within the face.
Hodgson exited the automobile, which suggests Card was driving. Card then warned his buddy that he had weapons and was going to shoot up the Reserve heart in Saco.
Hodgson was so involved he texted Mote at 2 within the morning.
“You up, I’ve one thing to report,” the textual content learn.
He then suggested Mote to alter the passcode on the gate (presumably on the Saco facility) and to “be armed” if Card confirmed up.
“I consider he is tousled within the head,” Hodgson wrote to Mote. “I really like (him) to loss of life however I have no idea easy methods to assist him and he refuses to get assist or to proceed assist.”
His remaining textual content to Mote learn: “I consider he’ll snap and do a mass capturing.”
If Mote responded, these messages haven’t been launched.
— — —
Mote was, nonetheless, involved with Reamer, who instructed him to request a well-being test on Card at 941 Meadow Street, Card’s mother and father’ house, “to gauge his psychological well being and decide if he’s a risk to himself and/or others.”
In an e-mail to the Sagadahoc County Sheriff’s Division, Mote wrote that he “would moderately err on the aspect of warning as regards to Card since he’s a succesful marksman and, if he ought to set his thoughts to hold out the threats made to Hodgson, he would be capable of do it.”
On Sept. 15, Sgt. Aaron Skolfield, of the Sagadahoc County Sheriff’s Workplace, acquired the criticism about Card and went to search for him at his house.
In a police report, Skolfield wrote that nobody was house and that Card’s automobile was not within the driveway. He suggested that the night crew would test the home once more, however he additionally issued what’s often known as File 6, which is analogous to a lacking individuals report. It meant that if officers situated him, they need to test his well-being however watch out.
It was not an authorization to detain Card, though the alert included a warning: “Identified to be armed and harmful.” It additionally included a abstract of latest threats and stated Card had been having psychotic episodes. The Sagadahoc County Sheriff’s Workplace would even have recognized in regards to the Might contact with Card’s ex-wife and son.
The subsequent morning, Sept. 16, Skolfield returned to Card’s residence and this time noticed his automobile. He known as for backup, and a deputy from the close by Kennebec County Sheriff’s Workplace confirmed up 45 minutes later.
Collectively, the 2 officers tried to make contact with Card. Skolfield wrote in his report that they might hear Card shifting across the trailer, however he would not come to the door.
“As a result of being in a really disadvantageous place, we determined to again away,” he wrote.
Skolfield then began making calls and reached Reamer, who instructed the deputy that Card not had his army weapons. Reamer stated that they had additionally “made preparations” with Card’s brother, Ryan, to retrieve any private weapons.
When Skolfield instructed Reamer that Card would not come to the door, the unit commander stated that was frequent. Reamer stated Reserve officers had been making an attempt to get Card to retire and get remedy.
“He thought it finest to let Card have time to himself for a bit,” Skolfield wrote.
The subsequent day, Skolfield spoke to Ryan Card, who confirmed that members of the family had taken his brother’s private weapons however stated his brother would possibly nonetheless be capable of entry them.
Skolfield instructed Ryan to “make his personal judgment as as to if Robert wants an analysis.”
Ryan adopted up later with the deputy to say he and his father “have a technique to safe his weapons.”
The morning of Sept. 16 seems to be the final time anybody in regulation enforcement tried to make contact with Card. But when they by no means made contact nose to nose, how might deputies have gauged his psychological well being and decided if he was a risk?
The File 6 was canceled on Oct. 18, one week earlier than the shootings. File 6 alerts are typical — some departments concern dozens each day — and police might have put out a extra pressing alert about Card. Simply final week, police arrested an 18-year-old for posing on social media with weapons outdoors a Walmart and threatening to commit “Lewiston half two.” He was arrested that day.
Sagadahoc County Sheriff Joel Merry has defended his company’s response but additionally stated an inside evaluation could be launched to see if issues might have been dealt with in a different way or if any insurance policies want to alter.
— — —
So what was occurring between Sept. 17 and Oct. 25?
Relations instructed police that Card’s weapons had been taken, however three weapons had been discovered after the capturing — one in Card’s automobile, which he deserted close to a ship launch in Lisbon, and two subsequent to his physique.
It hasn’t been confirmed that any of these weapons had been used within the capturing or the place or once they might need been bought. At a information convention the day after Card was discovered useless, an agent with the federal Bureau of Alcohol, Tobacco, Firearms and Explosives stated among the weapons had been bought a number of years in the past and a few extra lately, and that each one had been purchased legally.
CNN has reported, citing unnamed investigators, that Card purchased a Ruger SFAR A-10-style rifle someday in July, which matches the gun he was filmed carrying when he entered the bowling alley. The Press Herald has not confirmed that.
Final week, reporters contacted each licensed firearms retailer within the Lewiston-Auburn space, and every stated it had checked its data of gross sales and Card was not a buyer. Just one — Coastal Buying and selling & Pawn in Auburn — declined to test data when contacted. When requested whether or not Card had purchased a gun there, an worker solely stated no remark. A number of gun retailers in Bowdoin, the place Card lived, didn’t reply the phone.
Data of gun gross sales aren’t public data in Maine, and the state solely permits firearm shops to show over data of gross sales if requested by these in regulation enforcement and if a request is said to an lively investigation. Gun patrons are, nonetheless, required to fill out firearm transactional data, which shops carry on file.
It isn’t clear if the Army took some other steps to assist Card after September, when he failed to point out as much as his Reserve commitments in that month or October, citing work conflicts. An Army spokesperson has stated an inside investigation is underway.
Psychological sickness is a critical and widespread concern throughout the army. Based on quite a few research, troopers and veterans can have larger charges of melancholy, suicide, and substance use problems. Supporting psychological well being throughout the Army Reserve poses particular challenges, together with restricted sources and the problem of retaining tabs on troopers who often spend just one weekend a month with their items earlier than returning to their outdoors lives.
Army spokesperson Bryce Dubee stated Reserve commanders have authority over their non-deployed troops solely once they’re with their items, limiting their means to power Card to simply accept assist as his psychological well being deteriorated. He stated the Reserve’s medical administration “remained dedicated to offering care and assist to him” after his hospitalization in July and tried “a number of” occasions to contact Card within the months after. Dubee didn’t specify whether or not Card ever accepted the Army’s gives of assist.
However Card’s former colleague stated the unit’s leaders ought to have made positive Card was getting the assistance he wanted as a substitute of simply passing him to native police.
“We now have put the effort and time into coaching that particular person to do unhealthy issues. He was on the books for that unit,” he stated. “It is poor management is what it boils all the way down to. It is poisonous management.”
Alan Brubach, who lives throughout the road from Card, stated just a few weeks again — he could not recall precisely when — his spouse had seen Card working together with his canine and was stunned at how match he regarded.
On Oct. 19, lower than every week earlier than the shootings, Card was in Hudson, New Hampshire, making a supply to a Nation Kitchen Bakery Outlet.
Based on a police report, staff stated Card accused them of speaking about him and that it appeared like he was listening to voices. Earlier than he left, Card instructed them: “Possibly you’ll be those I snap on.”
That encounter wasn’t reported to police till Oct. 26, the day after the shootings, and solely as a result of staff noticed photos of Card on the information.
Based on the report, an unnamed worker instructed a Hudson police officer that Card had been delivering to the bakery outlet for the final six months. Throughout one of many worker’s first interactions with Card, he stated, “I am not homosexual or a pedophile, however simply present me the place the bread goes.” That may have been someday within the spring.
The worker additionally instructed police he noticed Card on Oct. 24, shortly earlier than midnight. There was no data within the police report about that.
Lower than 20 hours later, Card was strolling into Simply-in-Time Recreation with a rifle.
— — —
No stories point out that Card ever displayed erratic conduct earlier than January. He has just one prior prison cost, for working underneath the affect in 2007.
He’s a part of a giant household that goes again many generations in Bowdoin. He spent three years on the College of Maine from 2001 to 2004 however by no means graduated, a college spokesperson stated. He was married for a short while however has been divorced since 2007. He and his ex-wife had shared custody of their son.
Card had met his ex-girlfriend at a cornhole match at Schemengees Bar & Grille Restaurant in Lewiston, one of many two locations the place he shot individuals. The 2 additionally had frequented the opposite enterprise, Simply-In-Time Recreation, a bowling alley.
The ex-girlfriend has not been recognized publicly.
Someday on the night time of the capturing, Card’s brother known as Sgt. Ed Yurek on the Brunswick Police Division. The 2 served within the army collectively, in response to the police affidavit. Ryan Card stated he feared Robert would possibly go to Harpswell to focus on both his ex-girlfriend or ex-wife. It wasn’t clear if that decision was earlier than the shootings or not. Yurek declined to remark when contacted by a reporter.
There hasn’t been any affirmation that Card was at both Schemengees or Simply-In-Time within the weeks main as much as the shootings. His brother later instructed police that Card had instructed him that Joey Walker, a supervisor at Schemengees, had “known as him homosexual.” Walker was one of many capturing victims.
Household instructed police that two different companies close to his home — Gowell’s Store & Save in Litchfield and Mixers Nightclub & Lounge in Sabattus — is likely to be targets as a result of Card additionally thought they had been broadcasting data on-line that he was a pedophile.
Outdoors of some temporary exchanges with reporters within the first hours after the shootings, members of the Card household have largely receded from public view and prevented the throngs of native and nationwide reporters that descended on Bowdoin on Oct. 26. A number of telephone calls, social media messages and visits to houses owned by family members have gone unanswered. When Press Herald reporters have come nose to nose with Playing cards, they’ve acquired a transparent message: Get off our property and depart us alone.
A number of individuals round city declined to speak about Robert Card, besides to quietly categorical their sympathy for the household he is left behind — one nonetheless residing in a neighborhood that may ceaselessly affiliate the Card title with the bloodbath in Lewiston.
“They’re beside themselves with grief, guilt, and disgrace,” stated one resident, who refused to cross a message from the Press Herald to the Card household. “They cannot even go house proper now out of concern of retaliation.”
Bowdoin is a tiny neighborhood of simply over 3,000 individuals — when requested the place individuals on the town come collectively to hang around, residents scratch their heads earlier than suggesting the city retailer, a cramped comfort retailer that is house to a few sizzling meals gadgets and a single gasoline pump. Now linked to a second heinous crime in lower than a yr, many residents are feeling particularly protecting of their neighbors and their privateness.
Brubach, the neighbor, stated he and Card weren’t pals or something, however they’d recognized one another 20 years.
“He was at all times a loner, ever since we moved in,” he stated. “I believe I used to be the one neighbor who ever talked to him.”
Their interactions had been at all times cordial, however Brubach hadn’t spoken to him because the spring. He seen Card had listening to aids however figured his army and firearms background might need contributed to listening to loss.
Card lately had constructed a giant two-bay storage on his property for his “toys,” Brubach stated. He might typically be heard goal capturing on his property, however that wasn’t uncommon within the rural neighborhood.
Brubach remembered as soon as seeing a police automobile parked throughout the road from Card’s home. He thought it was August however now says it should have been mid-September. The one time he noticed Card after that was driving away from his home now and again.
When he noticed a photograph of Card after the shootings, he was stunned to see him with a beard as a result of he had at all times been clean-shaven.
— — —
Within the aftermath, many unanswered questions persist.
How a lot follow-up did Card get after he was launched from an in-patient psychological well being hospital over the summer time?
Why did his household guarantee police that they’d take his weapons away in the event that they weren’t outfitted to do this?
If Card did not come to the door throughout that Sept. 17 go to from sheriff’s deputies, why did not they wait him out, take him into protecting custody when he emerged, after which see about seizing his weapons?
Joshua Horwitz, a professor in gun violence prevention and advocacy at Johns Hopkins College who helped set up the idea behind crimson flag legal guidelines that exist in 21 states, stated if Maine’s regulation was stronger, this tragedy might need been averted.
“There have been so many alternatives to intervene,” he stated.
Maine’s regulation units a excessive bar and may solely be set in movement when somebody is in protecting custody with possible trigger that they might be mentally unwell and pose a chance of great hurt. Then, there should be a psychological well being analysis. And at last, an order from a decide. Solely after these steps can weapons be eliminated.
Pink flag legal guidelines, which exist in lots of different states, have a decrease bar and often enable members of the family or others to petition a decide. Card’s household did not have this feature, although who is aware of if they’d have used it.
“That is one thing which may be onerous for individuals to listen to, however this was a coverage selection that (Maine) officers made, they usually clearly made the flawed selection,” Horwitz stated of Maine’s weaker regulation.
Sauschuck, Maine’s public security commissioner, stated throughout a radio interview final week that he thinks the yellow flag regulation is working, however he additionally acknowledged it most likely might be improved.
The assorted investigations which have been launched within the wake of the shootings possible will fill holes within the narrative. Some might even result in adjustments meant to forestall this from ever occurring once more, though the nation’s observe document on that rating has not been nice.
The individual with crucial solutions about what led as much as the shootings is useless.
But the main points which have emerged have been damning of their consistency: Card’s psychological well being had turn into debilitating, and he was threatening acts of mass violence. He wasn’t stopped, regardless of obvious warnings and pleas from practically everybody in his life.
Press Herald employees writers John Terhune and Rachel Ohm contributed reporting to this story. Reporting from earlier tales about this case additionally was used.
(c) 2023 the Portland Press Herald (Portland, Maine)
Go to the Portland Press Herald (Portland, Maine) at www.pressherald.com
Distributed by Tribune Content material Company, LLC.
Story Continues
© Copyright 2023 Portland Press Herald, Maine. All rights reserved. This materials is probably not revealed, broadcast, rewritten or redistributed.