All 10 Navy areas have launched upkeep QR code reporting to unaccompanied housing amenities. As an alternative of strolling to the constructing quarterdeck to report upkeep points in-person or writing them down in a logbook, Sailors can scan their constructing’s distinctive QR code, posted within the residing areas and customary areas, to fill out a quick on-line type and report upkeep issues that require consideration from constructing administration.
“The upkeep QR codes are simply one of many Navy’s ongoing efforts to enhance housing and different high quality of life companies for Sailors,” mentioned Carol Hurd, supervisor of unaccompanied housing at CNIC, which is liable for Navy installations’ unaccompanied and household housing. “We try for steady enchancment and at all times look to share the most effective practices and improvements that enhance processes to Sailors’ profit.”
Donna Wilson, the household and unaccompanied housing set up program director at Naval Submarine Base (SUBASE) New London got here up with the concept to make the most of QR codes for reporting upkeep points in unaccompanied housing.
“We piloted this system in a single barracks for a 3 week interval,” mentioned Wilson. “Outcomes confirmed the brand new system to be extremely efficient and a a lot better type of communication between resident and administration.”
Upon discovering success with the pilot program, SUBASE New London’s unaccompanied housing group expanded the QR code initiative throughout all seven of the set up’s barracks. Commander, Navy Area Mid-Atlantic (CNRMA), SUBASE New London’s father or mother command, took discover and applied QR codes at Naval Station Newport in Rhode Island and Norfolk Naval Shipyard in Virginia.
CNIC has since rolled out upkeep QR codes throughout the shore and as of February 2023, QR code reporting now accounts for almost 30% of all service calls throughout CNIC’s installations – with a median 39% improve in service calls reported month-to-month.
“QR codes have made reporting upkeep points at unaccompanied housing quicker and extra handy, which has led to a rise in reporting general,” mentioned Carol. “This has allowed points to be addressed early on, earlier than they grow to be bigger issues, which is able to assist to take care of the situation of the unaccompanied housing amenities.”
The one Navy bases that won’t see UH QR codes for upkeep points in the intervening time are Naval Station Guantanamo Bay and Naval Assist Facility Diego Garcia, as a consequence of their remoteness and distinctive service situations.
Commander, Navy Installations Command is liable for worldwide U.S. Navy shore set up administration because the Navy’s shore integrator, designing and growing built-in options for sustainment and improvement of Navy shore infrastructure. CNIC oversees 10 Navy areas, 70 bases, and greater than 43,000 workers who maintain the fleet, allow the fighter and help the household. Comply with CNIC on social media: Fb, Fb.com/NavyInstallations; Twitter, @cnichq; and Instagram, @cnichq.
