“Get educated,” advises NAVSUP Director of Navy HHG Program Jay Yerkey. “It’s by no means too early to get educated. Attend HHG Webinars, familiarize your self with Navy One Supply and Navy Buyer web sites to assist establish your duties and the Transportation Service Supplier (TSP)/Agent duties on your HHG transfer.” Go to www.navsup.navy.mil/family and
www.militaryonesource.mil/moving-pcs/plan-to-move/pcs-and-military-moves to begin studying.
“Begin early. Submit your HHG software as quickly as you get your orders,” Yerkey stated. “The common lead time for processing transfer purposes throughout Peak Season months will be as much as six weeks in some markets.”
Members can begin the transfer course of by going to www.navsup.navy.mil/family and reviewing the assorted Protection Private Property System (DPS) guides together with fundamental entitlement data.
Create an software by logging into DPS at https://www.militaryonesource.mil/moving-pcs/moving-personal-property/. There, members can reactivate a earlier DPS account or create a brand new one. When the applying is accomplished, members ought to print, signal and add all required signed paperwork, similar to Energy-of-Legal professional, for instance. Together with all required documentation is important as it’ll expedite the approval course of; candidates can’t be processed with out all required signed paperwork and orders.
After submitting an software to the Private Property Processing Workplace (PPPO), service members can verify the standing of their software. When processed, members will obtain an automatic electronic mail indicating their HHG cargo has been assigned to a transferring firm and that pack-out and pick-up dates are assigned.
“If, after 10 days from submitting cargo software to the PPPO, a member has not obtained a response of notification that their software is being processed, it can be crucial they contact the PPPO,” Yerkey stated.
Be versatile. Members must be versatile as changes to requested pick-up dates could happen.
“Clients have to offer a 7-day unfold for pick-up dates, but additionally want to go away flexibility for any emergencies which will come up throughout their PCS or Everlasting Change of Station,” Yerkey stated. “If a authorities transferring firm is unavailable to fulfill necessities by a sure date, members could have to conduct an authorized Personally Procured Transfer (PPM).”
Members must be conscious that if the transferring firm fails to choose up their family items on the confirmed date, they might be entitled to an Inconvenience Declare (IC) to offset out-of-pocket bills incurred. Whereas members ought to begin by speaking with their transferring firm, the PPPO is accessible ought to help be wanted or additional questions come up.
As a result of danger of delays and different unexpected circumstances, members ought to keep away from submitting discover to vacate or promoting their residence previous to their cargo being accepted by a transferring firm. Moreover, members ought to keep away from terminating rental/lease agreements till agency pack-out and pick-up dates have been confirmed by their assigned transferring firm.
If a request date can’t be met and a service member is unavailable, members might also designate a releasing agent (similar to a partner, mom, father, sister, e.g.). The releasing agent can act on behalf of the member, be obtainable for the pack-out and pick-up dates and signal all required paperwork. The authorized workplace will not be wanted to designate a releasing agent. A signed notice stating the meant designation will suffice. For instance: “I appoint (title of particular person), (cellphone quantity) (electronic mail) my attorney-in-fact to signal all paperwork required for the pack-out and decide up of my Private Property Cargo.” Stating the title and call data (cellphone and electronic mail) of the releasing agent is adequate for documentation.
Further questions could also be submitted through electronic mail to householdgoods@us.navy.mil or by calling 1-855-HHG-MOVE (1-855-444-6683). To your comfort, Navy Family Items will also be discovered on Fb at WWW.FACEBOOK.COM/NAVYHHG; on YouTube at WWW.YOUTUBE.COM/NAVYHHG; and Pinterest at: WWW.PINTEREST.COM/NAVYHHG.
NAVSUP is headquartered in Mechanicsburg, Pennsylvania, and employs a various, worldwide workforce of greater than 22,500 army and civilian personnel. NAVSUP and the Navy Provide Corps conduct and allow provide chain, acquisition, operational logistics and Sailor & household care actions with our mission companions to generate readiness and maintain naval forces worldwide to stop and decisively win wars. Study extra at www.navsup.navy.mil, www.fb.com/navsup and https://twitter.com/navsupsyscom.
